Max Ward has over 30 years of experience in creating high performance IT service delivery capabilities in a variety of industries. Max has been the VP of Technology of Staples for the last 10 years, using his expertise in service level management, capacity management, and continuous improvement to support a rapidly growing business with over 1800 stores in 21 countries.
He previously served as the infrastructure VP for Blue Cross of Massachusetts. As a consultant, Max has assisted clients in business process design, IT operations improvement, and in “in-sourcing” formerly outsourced business functions to improve operations and customer service. He also lectures at Babson College in both information management and marketing.
Max received a Bachelor of Science in mathematics from Clarkson University and a Master of Business Administration from Northeastern University.
Experton Group is the innovative, trusted ICT knowledge partner for leading companies.
Experton Group offers consulting services, market surveys, conferences, seminars and publications related to information and communications technology issues.
Our consulting portfolio includes technology, business processes, management and business cooperations, investments and mergers.